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A Message from Uniting AgeWell CEO Andrew Kinnersly
30 July 2020

The alarming rate of community transmission of COVID-19 across Victoria is extremely concerning to us all. The number of cases reported over the past month, particularly in residential aged care, has understandably elevated the level of anxiety felt by older people, their families and those that care for them. We have seen the devastating impact this virus has on frail and vulnerable people both here and overseas, and our hearts go out to those dealing with illness, loss and grief.

Widespread community transmission significantly increases the likelihood of exposure to aged care staff. Uniting AgeWell is not immune to this risk. Staff from several of our sites have, through no fault of their own, acquired the virus through family or household contact. Others have had a household member test positive which has required them to quarantine.

In all cases, Uniting AgeWell has immediately implemented its pandemic plan and outbreak management protocols. Fortunately, as at the time of writing this message, we are not aware of any cases of internal transmission to any of our aged care residents or staff.

We have worked for many months now preparing for an outbreak and doing everything we possibly can to reduce that risk. The health, safety and wellbeing of our residents, clients and staff is our absolute priority.


Latest Updates

For the latest information about Box Hill Community click here.

For the latest information about Camberwell Community, Condare Court click here

For the latest information about Kingsville Community click here

Read the media statement or for media enquiries, please visit our Media Centre or email

The coronavirus pandemic in Australia is unprecedented and changing on a daily basis, particularly in Victoria which has seen a concerning increase in the rate of community transmission of COVID-19 in metropolitan Melbourne in recent weeks. Uniting AgeWell is closely monitoring the situation and following the actions and advice of Government and health authorities.

Our priority is to keep people safe across our aged care residences and our community services and programs. We know that older people are at risk of contracting coronavirus and having a serious illness as a result. Uniting AgeWell is doing everything it possibly can to reduce the risk of infection. Find out more on Uniting AgeWell’s response here.

Uniting AgeWell will continue its regular contact with residents, clients, families and visitors to keep them fully informed.

For previous communications read more in the Uniting AgeWell COVID-19 Communications Archive.

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