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Maintain Vigilance

The health, safety and wellbeing of our residents, clients and staff is our absolute priority.

We worked for many months preparing for an outbreak and doing everything possible to reduce that risk.

A robust response to COVID-19 was put in place by Uniting AgeWell at the outset of the pandemic and this response has continued to evolve as the situation and risk has escalated and thankfully, has now eased.

From July through to October, widespread community transmission in Victoria significantly increased the likelihood of exposure to aged care staff. Staff from several of our Melbourne sites acquired the virus through family or household contact. Others had a household member test positive requiring them to quarantine. As a result, six of our facilities were placed in outbreak lockdown.

In all cases, Uniting AgeWell has immediately implemented its pandemic plan and outbreak management protocols and as a result, there has been no transmission of COVID-19 within any Uniting AgeWell facility. All residents have been well protected by the tireless effort, skill and commitment of our staff.

We remain ever-vigilant, with precautionary measures ongoing to ensure a safe environment for all. We will continue to carefully monitor the situation and quickly respond to any change in risk as needed.

Thank you for your ongoing trust and support.

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